Jump Research Privacy Policy

Jump Research is committed to protecting and respecting your privacy. We have robust procedures in place to ensure that any data that you provide is processed and stored securely. We will never pass your data on to any third parties without your express consent. We are committed to meeting the requirements of the following laws and codes:

• EU General Data Protection Regulation (GDPR)

• The Market Research Society (MRS) Code of Conduct

Research Respondents:

Jump Research undertakes the collection of data for market research projects either in person, via telephone or online on behalf of our clients.

  • All responses to our research are treated in the strictest confidence and in accordance with the Market Research Society Code of Conduct and GDPR.

  • We collect data in our surveys for research purposes only, and our use of that information will be limited to that purpose. Research participant answers will not be used by any entity as an aid for sales.

  • Research participation is voluntary and sample members/respondents always have the opportunity to decline involvement or to ‘opt out’ of the research after agreeing to participate.

  • We do not collect personal information without research participant consent.

  • At their request, we give research participants access to the personal information we have collected about them. We will correct any information that is inaccurate or incomplete, and change consent status, or delete personal information if requested.

Data Security and Storage:

  • Jump Research has appropriate technical and organisational security policies and procedures in place to protect personal data and information from loss, misuse, alteration, or destruction.

  • Additionally, we aim to ensure that access to your personal data is limited to only those who need to access it. Those individuals who have access to the data are required to maintain the confidentiality of such information.

  • We use reasonable efforts to retain personal data collected from you only for so long as we need such data in accordance with the purpose for which it was collected or until we are requested to delete it (if earlier).

Access to Collected Information:

  • The General Data Protection Regulation gives you the right to request a copy of personal data that we keep about you, and to have any inaccurate information about you corrected. If you wish to make such a request or you are concerned that any of the information we possess about you is incorrect, please contact us at hello@jumpresearch.co.uk

Links to Other Sites:

  • Jump Research online surveys may link to other web sites that are governed by other privacy statements that may differ in content to this Privacy Statement. Please review the privacy policy of each web site you visit.

Use of cookies:

  • We use cookies sparingly and only for quality control, validation and to prevent bothersome repeat surveying. It is possible to configure your browser to notify you when cookies are being placed on your computer, and to delete cookies by adjusting your browser settings.

Contacting Us:

  • If you have questions, comments or complaints about our handling or protection of your personal data, please contact us at hello@jumpresearch.co.uk